Softment

Solutions

On-Demand Apps

Uber-like app development in Canada: dispatch, real-time tracking, and payments with operations dashboards.

Timeline10-14 weeks
Starting at$1.5k

Who It's For

Perfect for

Businesses providing on-demand services

Platforms connecting service providers with customers

Companies needing real-time location tracking

Apps requiring instant matching and dispatch

Service businesses scaling operations

Use Cases

Built for these scenarios

Ride-sharing and transportation apps
Food delivery platforms
Home services (cleaning, repairs, maintenance)
Healthcare and telemedicine on-demand
Beauty and wellness service booking
Logistics and courier services
Tutoring and education services
Pet care and walking services
Event staffing and temporary workers
Equipment and tool rental platforms

Deliverables

Everything you receive

Real-time GPS tracking for providers and customers
Matching algorithm connecting requests to providers
Push notifications for order updates
In-app messaging between users
Payment processing with tips and fees
Rating and review system
Provider dashboard for managing availability
Customer app with booking and tracking
Admin panel for platform management
Analytics dashboard for operations
Mobile apps for iOS and Android
Web dashboard for providers

Timeline

Typical timeline

1
2-3 weeks

Discovery

Service model design, matching logic, and real-time requirements

2
4-5 weeks

Build

App development, real-time tracking, matching system, and payments

3
2-3 weeks

Launch & Stabilize

Beta testing, provider onboarding, payment activation, and launch

Metrics

Success metrics

Real-time tracking: Sub-5 second location updates

Matching speed: Average 30 seconds to match

App performance: 60fps animations, smooth UX

Uptime: 99.9% availability for critical services

Payment processing: 100% successful transactions

Considerations

Risks & assumptions

Real-time infrastructure requires careful scaling

GPS accuracy depends on device and network

Provider availability affects matching success

Regulatory compliance varies by location and service type

FAQ

Frequently asked questions

We use WebSocket connections and location services to update provider locations every few seconds. Customers see live location on maps with ETA calculations.

Yes. We build intelligent matching systems considering distance, availability, ratings, and preferences. Algorithms can be simple distance-based or complex ML-powered matching.

Yes. We implement background location services for providers while they're on duty. We handle battery optimization and privacy permissions properly.

We integrate payment processing where customers pay upfront or after service. Providers receive payouts minus platform fees. We handle tips, refunds, and disputes.

Yes. We build availability management where providers can set schedules, go online/offline, and accept or decline requests. Flexible scheduling is fully supported.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Need dispatch, tracking, and payments scoped properly? Share your workflow and we’ll propose a rollout plan. CAD-based engagements.

Reply within 2 hours. No-pressure consultation.