Softment

Solutions

Marketplace Platforms

Marketplace app development for Canadian teams: vendor onboarding, commissions, and trust features with scalable payments.

Timeline10-14 weeks
Starting at$2k

Who It's For

Perfect for

Platforms connecting multiple buyers and sellers

Businesses creating two-sided marketplaces

Companies needing commission-based revenue models

Platforms requiring escrow and payment protection

Marketplaces with rating and review systems

Use Cases

Built for these scenarios

E-commerce marketplaces (Amazon-style)
Service marketplaces (TaskRabbit, Upwork-style)
Real estate platforms connecting buyers and agents
Freelance and gig economy platforms
B2B marketplaces for wholesale and distribution
Art and collectibles marketplaces
Food delivery and restaurant platforms
Rental marketplaces (cars, equipment, spaces)
Educational course marketplaces
Healthcare provider marketplaces

Deliverables

Everything you receive

Buyer and seller registration and profiles
Product/service listing and management
Search and filtering with advanced options
Commission and fee calculation system
Escrow and payment protection
Rating and review system
Messaging and communication tools
Order management and tracking
Dispute resolution workflow
Admin dashboard for platform management
Analytics for marketplace health metrics
Mobile-responsive design

Timeline

Typical timeline

1
2-3 weeks

Discovery

Marketplace model design, payment flow, and trust mechanisms

2
3-4 weeks

Build

Platform development, payment integration, and escrow system

3
2-3 weeks

Launch & Stabilize

Payment processing activation, dispute system testing, and launch

Metrics

Success metrics

Transaction processing: Secure escrow system

Commission accuracy: Automated fee calculation

User trust: Rating and verification systems

Payment security: PCI-DSS compliant processing

Platform growth: Supports 1,000+ active listings

Considerations

Risks & assumptions

Payment processing complexity requires early Stripe setup

Dispute resolution logic can be complex

Regulatory compliance varies by industry

Network effects require critical mass of users

FAQ

Frequently asked questions

We implement escrow systems where buyer payments are held until service completion. Funds are released automatically or manually based on your workflow. We use Stripe Connect for marketplace payments.

Yes. We build flexible commission systems with different rates per category, seller tier, or transaction type. You can adjust rates through admin dashboard.

We implement identity verification, payment holds, rating systems, and dispute resolution workflows. We also integrate with fraud detection services when needed.

Yes. We integrate Stripe which supports credit cards, bank transfers, digital wallets, and local payment methods. We can add additional payment providers if needed.

Yes. We build seller profiles with customizable storefronts, product catalogs, and branding. Sellers can manage their listings, orders, and analytics.

Regional

Delivery considerations for your region

Compliance & Data (Canada)

For Canadian teams, we focus on practical privacy and security: least-privilege access, clear boundaries, and reviewable operational controls.

We can align implementation with SOC 2 / ISO-friendly practices (without claiming certification) and support documented data flows.

  • SOC 2 / ISO-friendly patterns (no certification claims)
  • Least-privilege access and secure session handling
  • Retention/deletion and export flows where required
  • PII-safe logging + access boundary documentation
  • NDA and vendor onboarding docs on request

Timezone & Collaboration (North America)

We work with Canadian teams with North America overlap and meeting windows that fit your schedule.

Delivery stays predictable via weekly milestones, async updates, and clearly documented decisions.

  • North America overlap and responsive communication
  • Async-first updates with written scope decisions
  • Weekly milestone demos and progress checkpoints
  • Clear escalation path for blockers
  • Tight change control with clear sign-offs

Engagement & Procurement (Canada)

We support procurement-friendly delivery: clear scope, change control, and billing cadence aligned to milestones when appropriate.

We can invoice in CAD for CAD-based engagements where required.

  • CAD-based engagements and invoicing options
  • Milestone-based billing and scope sign-offs
  • Time-and-materials for evolving requirements
  • Vendor onboarding pack on request
  • Optional paid discovery to de-risk delivery

Security & Quality (North America)

We keep quality visible: clean PRs, reviewable changes, and test coverage that matches the risk of each feature.

Performance budgets and release discipline help maintain stability as the product scales.

  • CI-friendly testing: unit + integration + smoke tests
  • Performance budgets + bundle checks
  • Structured release notes + rollback-safe deployments
  • Security checklist for auth, roles, and data flows
  • Observability hooks (logs + error tracking) ready for production
Ready to start?

Want to scope this properly?

Planning a marketplace build? We’ll scope the MVP, payments flow, and trust model with clear milestones. CAD-based engagements.

Reply within 2 hours. No-pressure consultation.